COVID-19 Information & Resources

St. John Properties remains committed to placing our clients’ needs first, and will continue supporting our clients while providing uninterrupted service during this challenging time.

In preparation of your business returning, or continuing, to work, we’ve provided best practices for your space. You’re also encouraged to review the business assistance programs that have been introduced in response to the COVID-19 pandemic. We will continue to update this page as new information becomes available.

Business Resources     |     Frequently Asked Questions     |     Coronavirus Resources

Resources for Reoccupying your Space

The Centers for Disease Control (CDC) has compiled guidance for reoccupying your space after a prolonged shut down or reduced operation.


| Business Resources

Financial Resources

SBA Announces Paycheck Protection Program Direct Forgiveness Portal

the SBA announced that it will launch a new application portal, allowing borrowers to apply for forgiveness directly with the agency instead of having to go through their lender. More than 600 banks have agreed to allow access to the portal for more than 2.17 million borrowers. Starting on August 4th, 2021, the SBA PPP Direct Forgiveness Portal is currently operating under an invite-only pilot period. Register For the Portal and Apply for PPP Forgiveness.

I. Paycheck Protection Program

The Paycheck Protection Program (PPP) loan can be used to help fund payroll costs, including benefits, in addition to rent, mortgage interest, utilities, worker protection costs related to COVID-19, uninsured property damage costs caused by looting or vandalism during 2020, and certain supplier costs and expenses for operations.

Entities that have previously applied for and received PPP funds may be eligible for a second draw.

You can apply through any existing SBA 7(a) lender or through any federally insured depository institution, federally insured credit union, and Farm Credit System institution that is participating. You should consult with your local lender as to whether it is participating in the program.

Notice: The Paycheck Protection Program (PPP) ended on May 31, 2021. Existing borrowers may be eligible for PPP loan forgiveness.

II. U.S. Small Business Administration Disaster Assistance

Economic Injury Disaster Loan – SBA’s Economic Injury Disaster Loans (EIDL) offer assistance for each affected small business. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing, and may be used to pay rents, fixed debts, payroll, healthcare benefits, and other bills that can’t be paid because of the disaster’s impact. Notice: COVID EIDL is no longer accepting new applications but will continue to accept requests for increases, reconsideration, and appeals.

SBA Express Bridge Loans – Express Bridge Loan Pilot Program allows small businesses who currently have a business relationship with an SBA Express Lender to access up to $25,000 quickly. These loans can provide vital economic support to small businesses to help overcome the temporary loss of revenue they are experiencing and can be a term loans or used to bridge the gap while applying for a direct SBA Economic Injury Disaster loan. If a small business has an urgent need for cash while waiting for decision and disbursement on an Economic Injury Disaster Loan, they may qualify for this program.

SBA Debt Relief – As part of SBA’s debt relief efforts, the SBA will automatically pay the principal, interest, and fees of current 7(a), 504, and microloans for a period of six months. The SBA will also automatically pay the principal, interest, and fees of new 7(a), 504, and microloans issued prior to September 27, 2020. (Not eligible for Paycheck Protection program loans.)

Restaurant Revitalization Fund – The American Rescue Plan Act established the Restaurant Revitalization Fund (RRF) to provide funding to help restaurants and other eligible businesses keep their doors open. This program provides restaurants with funding equal to their pandemic-related revenue loss up to $10 million per business and no more than $5 million per physical location. Recipients are not required to repay the funding as long as funds are used for eligible uses no later than March 11, 2023. Notice: Applications are now closed.

III. U.S. Chamber of Commerce Coronavirus Resource Page

The U.S. Chamber is working closely with the White House, U.S. government agencies, and foreign government officials to inform and equip businesses with the most important and up-to-date information to prevent the spread of the virus and prepare businesses for the near and long-term impact.

Financial Resources by State/Region




  • The State of Maryland has compiled a list of Best Practices for Businesses, Best Practices for Manufacturing, Best Practices for Retail, and Best Practices for Personal Services.
  • Maryland Business Resources by County
  • Find the Right COVID-19 Support Resources for Your Maryland Business – There are numerous local and national programs for businesses in need of emergency support, but understanding which options are relevant for your organization can be a challenge. The Maryland Business Relief Wizard is a tool that helps connect businesses with the resources and programming for which they’re eligible, streamlining the process of finding support.
  • Maryland’s COVID-19 Business Response
  • Anne Arundel County Restaurant and Food Service Recovery – Restaurants and food service businesses can apply for a grant of up to $10,000. The grant is specifically targeted to food trucks, catering businesses, bed and breakfast establishments and dine-in, non-drive-through restaurants.
  • Baltimore County Loan Programs – The COVID-19 Relief Loan Program provides access to capital for Baltimore County businesses that have been adversely affected by COVID-19.
  • BGE Energizing Small Business Grants – BGE is pledging $15 million to assist Maryland’s small businesses with COVID-19 relief and recovery. Eligible businesses located in BGE’s service area can apply for a $20,000 BGE Energizing Small Business Grant. There will be three rounds of grant applications and awards. Visit BGE’s website for more information, eligibility requirements and to apply.
  • Howard County Economic Development Authority’s Catalyst Fund is a locally managed source of capital used to finance start-ups and expanding businesses statewide whose projects will create permanent jobs and leverage private sector investment.
  • Project Restore’s Rental Assistance Grant – The Maryland Department of Housing and Community Development is administering $25 million to provide financial support to Maryland’s new or expanding businesses to help incentivize commercial investment in vacant retail and commercial properties. ​​Application will be accepted starting September 8, 2021 and the maximum grant amount is $30,000 for one year.


  • PA COVID-19 Relief Statewide Small Business Assistance – The Department of Community and Economic Development will distribute the funding to the Pennsylvania CDFI Network, which will then administer the funding in the form of: Grants to cover operating expenses for the duration of the shutdown and the transition period to re-opening, Grants to cover technical assistance, including training and guidance, for business owners as they stabilize and relaunch their businesses, Debt payment relief for CDFI Pennsylvania borrowers, Loan loss reserves for CDFIs.
  • PA Department of Community and Economic Development





Frequently Asked Questions

Are the St. John Properties offices open?

St. John Properties remains open for business. Our Property Managers and Leasing Agents are available to address your concerns, and our in-house Maintenance team will continue to provide uninterrupted service.

Maintenance Requests for Baltimore area clients:

To file a maintenance request, visit the Client Services page and click “File My Maintenance Request,” call 410.788.0400, or email For after-hours maintenance requests call 410.375.9665.

Maintenance Requests for clients in all other regions:

How is St. John Properties communicating with their tenants?

Our Property Managers are updating our tenants as new information becomes available. If you have a question, please contact your Property Manager.

Can rent payments be made electronically?

Payments sent by mail will continue to be processed normally. If you are interested in setting up electronic rent payments, please contact us.

How is St. John Properties working to prevent the spread of the coronavirus in my building?

In full service buildings we have increased efforts to conduct disinfectant maintenance. As such, we disinfect common touch areas such as elevator call plates and buttons, elevator interiors, stairwell railings, door handles, restrooms, and other common areas. We’ve also installed community hand sanitizer dispensers in our common lobbies.

How can I help prevent the spread of the coronavirus?

Consistent with the CDC’s recommendations, we are advising tenants to consider the following preventative measures:

Get Vaccinated

Wear a mask

Wearing a mask over your nose and mouth is required on planes, buses, trains, and other forms of public transportation traveling into, within, or out of the United States and while indoors at U.S. transportation hubs such as airports and stations. Travelers are not required to wear a mask in outdoor areas of a conveyance (like on open deck areas of a ferry or the uncovered top deck of a bus).

Stay 6 feet away from others

Avoid crowds and poorly ventilated spaces

  • Being in crowded places like restaurants, bars, fitness centers, or movie theaters puts you at higher risk for COVID-19.
  • Avoid indoor spaces that do not offer fresh air from the outdoors as much as possible.
  • If indoors, bring in fresh air by opening windows and doors, if possible.

Test to prevent spread to others

  • Testing can give you information about your risk of spreading COVID-19.
  • You can choose from many different types of tests.
  • Regardless of the test type you select, a positive test result means that you have an infection and should isolate and inform your close contacts to avoid spreading disease to others.
  • Over-the-counter self-tests can be used at home or anywhere, are easy to use, and produce rapid results. Anyone can use self-tests, regardless of vaccination status or whether they have symptoms or not.
  • Consider using a self-test before joining indoor gatherings with others who are not in your household.
    • A positive self-test result means that you have an infection and should avoid indoor gatherings to reduce the risk of spreading disease to someone else.
    • A negative self-test result means that you may not have an infection. Repeating the test with at least 24 hours between tests will increase the confidence that you are not infected.
    • Ask your healthcare provider if you need help interpreting your test results.

Wash your hands often

  • Wash your hands often with soap and water for at least 20 seconds especially after you have been in a public place, or after blowing your nose, coughing, or sneezing.
  • It’s especially important to wash your hands:
    • Before eating or preparing food
    • Before touching your face
    • After using the restroom
    • After leaving a public place
    • After blowing your nose, coughing, or sneezing
    • After handling your mask
    • After changing a diaper
    • After caring for someone sick
    • After touching animals or pets
  • If soap and water are not readily available, use a hand sanitizer that contains at least 60% alcohol. Cover all surfaces of your hands and rub them together until they feel dry.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.

Cover coughs and sneezes

  • If you are wearing a mask: You can cough or sneeze into your mask. Put on a new, clean mask as soon as possible and wash your hands.
  • If you are not wearing a mask:
    • Always cover your mouth and nose with a tissue when you cough or sneeze, or use the inside of your elbow and do not spit.
    • Throw used tissues in the trash.
    • Immediately wash your hands with soap and water for at least 20 seconds. If soap and water are not readily available, clean your hands with a hand sanitizer that contains at least 60% alcohol.

Clean and disinfect

  • Clean high touch surfaces regularly or as needed and after you have visitors in your home. This includes tables, doorknobs, light switches, countertops, handles, desks, phones, keyboards, toilets, faucets, and sinks.
  • If someone is sick or has tested positive for COVID-19, disinfect frequently touched surfaces.

Monitor your health daily

  • Be alert for symptoms:
    • Watch for fever, cough, shortness of breath, or other symptoms of COVID-19.
    • Take your temperature if symptoms develop.
    • Don’t take your temperature within 30 minutes of exercising or after taking medications that could lower your temperature, like acetaminophen.
    • Follow CDC guidance if symptoms develop.
  • Monitoring symptoms is especially important if you are running errands, going into the office or workplace, and in settings where it may be difficult to keep a physical distance of 6 feet.

Where can I find out more information about the coronavirus?

The Centers for Disease Control’s (CDC) website contains a vast amount of information about the virus as well as resources for the community and businesses.


Coronavirus Resources

Centers for Disease Control and Prevention (CDC)

The CDC’s “Coronavirus Disease 2019 (COVID-19)” webpage
This webpage contains information about the virus, steps to prevent illness, and statistics about where cases have been located.

World Health Organization (WHO)

The WHO’s “Q&A on coronavirus (COVID-19)” webpage
This webpage addresses frequently asked questions regarding COVID-19.

Johns Hopkins University

Johns Hopkins University’s Coronavirus Resource Center
This webpage is home to the Coronavirus COVID-19 Global Cases by the Center for Systems Science and Engineering (CSSE) at Johns Hopkins University, an interactive, up-to-date map of confirmed cases.